Returns and Exchanges
Important information:
Important information: Only returns that are registered via the portal will be accepted at the warehouse.
Three simple steps to a returns label or item exchange!
The costs for your return are your responsibility and are to be paid directly via our returns portal:
Price overview for your returns label:
National: 6.50€
EU: 17.00€ (unless otherwise stated)
NON-EU: 30-75€, depending on parcel size and drop-off location.
The costs will be deducted from the refund. The label and the exact price will be provided by MJ's Customer Service portal after registration - write an email to shop@michaeljondral.com after registration.